While slots have had elaborate computerized player tracking systems for years, the table games in Las Vegas casinos still determine comps by hand, a practice that can be a bit random at times.
Well, things are about to change for table players.
The Las Vegas Review Journal reports that progress is being made on a system developed jointly by IGT, Shuffle Master and Progressive Gaming, some of the biggest names in the business.
Read the article here: LVRJ: Tracking What's On The Table
So, what do you table games players think about this?
Personally, I'm all for it. I'm the type of player that falls through the cracks, sometimes losing enough to be comped but often a victim of the system. In terms of my dollar value to the casino, I'm simply being overlooked and I think this would change that quite a bit.
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Comments
I am always for more accurate information. I wonder, however, what changes to comp systems might come about once a player's habits are accurately known. I am especially curious to see if it becomes less personal and more corporate as technology takes over for human interaction. We shall see.
For the majority of players, I think this system will offer a fair and accurate rating of a particular player's level of play, which is a good thing overall. While there have been times I've had to argue with a host about the my rating for a particular session, there are also (infrequent) instances when they clearly over-estimated my level of play, and comped me above what I probably deserved. I primarily play craps, which I'm sure is much more difficult for casinos to rate accurately than blackjack, particularly in the handful of casinos that rate both your flat bets and odds.
I am very interested in learning about a player tracking system specifically designed for table game tracking. I work in WA state in the casino industry and have not seen a tracking system that would work for us as we only have table games in the commmercial casinos.... I would appreciate any infromation that you have available
I wish I had more direct knowledge.
I know that IGT has a system that is gaining ground in the market... I'm not sure I understand why the popular tracking system would not work for you. I am not very familiar with gaming in WA.